Revision Policy
Our revision policy varies by service package. Clients receive unlimited free revisions provided that:
- The original content concept remains unchanged
- Requests maintain the project's scope
- Revisions are requested within the agreed timeframe
Standard revision turnaround is 48 business hours.
Refund Policy
Eligibility:
- Full refund (less 10% processing fee): Available before initial concept delivery
- Partial refund (66%): Within 48 hours of delivery
- Partial refund (33%): Between 48-120 hours of delivery
- No refunds: After 120 hours post-delivery
Refund Conditions:
- All requests must be submitted to our support team
- Approval determined case-by-case
- Client forfeits content rights upon refund approval
How to Claim:
Submit refund requests via:
- Phone: (833) 510-1405
- Email: info@bytetechcontent.com
Quality Assurance
- Content strictly follows client specifications
- All work undergoes thorough research and quality checks
- We guarantee content originality (plagiarism-free)
Delivery Policy
- Standard delivery: 3-4 weeks from order confirmation
- Files delivered to client portal with email notification
- Rush delivery available for additional fee
- Final files archived for 6 months post-delivery
Customer Support
24/7 assistance available through:
- Email: info@bytetechcontent.com
- Phone: (833) 510-1405
- Address: 6627 HICKORY TRACE CIR , CHATTANOOGA, TN 37421
Communication Policy
Byte Tech Content is only responsible for official communications through:
- Our domain emails (info@bytetechcontent.com)
- Verified phone numbers listed on our website
We are not liable for communications through unofficial channels.
Payments will appear on statements as "Byte Tech Content"